Eliot M. ShapiroCo-founder

Eliot M Shapiro of EMS CommunicationsThe second co-founder of EMS Communications, Eliot has spent over 20 years building the communication skills of both teams and individuals as a trained facilitator and presentation coach. He is often described as “the good cop,” denoting the way his coaching style complements Eric’s “tough love” approach as the two work together to build clients’ confidence in their abilities.

Before EMS, Eliot left a career in sales to earn his MBA in Marketing at the University of Illinois at Chicago, where he then taught as an adjunct professor at the Graduate School of Business. His passions for mentorship and public speaking began at an early age when he watched his father deliver sermons as a rabbi, and he continues to engage those passions as a frequent conference speaker, religious school teacher and avid networker.


  • Answering a Question? Pauses are Golden

    Here’s a familiar scenario for many of you: someone important is asking you a question. It’s a tough question, but one in your wheelhouse. Like most people, you need a split-second to quickly organize your response. The question is, how do you, as a presenter, handle that moment in a professional and engaging way?

    November 25, 2019
  • The Gifts of Great Presentations

    While taking a quick spin around the internet, we found this interesting approach to presenting, just in time for the holidays: When planning your content, think about what gifts you will be giving to your audience. We’re not talking about giving everyone in the room an Oprah-like gift hidden beneath their chairs, nor a financial gift, nor even a Tootsie Pop. But a recent post by Scott Mautz at Business Insider identifies the types of audience-centric gifts that a good public speaker can deliver, based on an idea from Briar Goldberg, the director of speaker coaching for TED. Mautz, a speaker on workplace motivation and engagement, shared six specific gifts that can be wrapped within a presentation:

    November 25, 2019
  • A Champion’s Story

    We’re not going to tell you much about this piece except to recommend it highly. Aaron Beverly, a thirty-year-old project manager, managed to demonstrate how a speaker can be dynamic, funny, entertaining, poignant, and inspiring, all within seven minutes. So take a quick break and read all about why he’s making news.

    October 25, 2019

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555 Skokie Blvd., Suite 260
Northbrook, IL 60062

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I highly recommend EMS if you are looking to improve not only your presentation skills, but also your phone voice, presence, attitude and confidence. Eliot and Eric are masters at creating a trusting and fun environment.

Madeleine Koch
Services Coordinator, Chicago Clearing House Association

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